Oversee and direct the daily activities of the Eligibility staff in office or onsite at a client location. Provide daily/weekly account reports to the Department Manager. Prepare and conduct staff training. Maintain time and attendance records for staff. Delegation and inspection of workflows. Coordinate and/or assume responsibilities for employees during absenteeism, hea

Review the hospital census or utilize established referral method to identify self pay patients consistently throughout the day. Screen those patients that are referred to Firstsource for State, County and/or Federal eligibility assistance programs. Document the results of the screening in the onsite tracking tool and hospital computer system. Face to face screen patients