At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you'll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers.

We foster an inclusive culture and are looking for diverse, talented people to join Alcon. As a Director, QA Operations supporting the Quality Team, you will be trusted to ensure services, processes, and facilities comply with the organization's Quality Assurance (QA) standards, international standards, and government regulations at Sinking Spring, PA.

• Lead and direct all Quality Assurance related activities at the manufacturing plant.
• Direct and monitor business activities to ensure alignment with a business plan.
• Develop and Implement procedures and methods to ensure that the Quality unit and the Manufacturing unit follow GMPs, Corporate Standards, and other applicable regulatory standards.
• Demonstrate independent judgment in deciding for marketed product release based upon knowledge of regulatory requirements, industry standards, and company strategy.
• Assist, implement, and develop solutions to improve quality demonstrate ongoing control, and increase cost efficiency.
• Ensure accurate approved testing procedures for raw materials, bulk products, finished products, packaging components, and critical systems are in place and followed.
• Coordinate online Quality Assurance inspection activities of raw materials, applicable production lines, data trending, and efficiency improvement projects.
• Lead the CAPA Investigation Process to include ensuring accurate staffing, risk document maintenance, and process improvements are aligned with corporate policy.
• Support the customer complaint handling and reporting activities.
• Support inventory requirements by ensuring that staff members carry out standard lead times for the completion of all lot disposition activities.
• Strategy and Direction Setting: Develop strategies and provide direction for the growth of the organization. Functions as Deputy Management Representative and Release Authority.
• Provide a safe working environment for associates, contractors, and visitors.
• Build a positive work environment that enables all associates to perform at their best.
• Ensure the organization has appropriate succession and associate development plans.

• Bachelor's Degree or Equivalent years of directly related experience (or high school +18 yrs.; Assoc.+14 yrs.; M.S.+7 yrs.; PhD+6 yrs.)
• The ability to fluently read, write, understand, and communicate in English
• 10 Years of Relevant Experience
• 6 Years of Demonstrated Leadership
• Relocation assistance: Yes
• Sponsorship available: No

• Collaborate with teammates to share standard processes and findings as work evolves.
• A career at Alcon offers focused growth and development opportunities!
• Join Alcon's mission to provide outstanding, innovative products and solutions to improve sight, improve lives, and grow your career!
• Alcon provides a robust benefits package including health, life, retirement, flexible time off for exempt associates, PTO for hourly associates, and much more!

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Alcon is an Equal Opportunity Employer and participates in E-Verify. Alcon takes pride in maintaining a diverse environment and our policies are not to discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital or veteran status, disability, or any other legally protected status. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an email to alcon.recruitment@alcon.com and let us know the nature of your request and your contact information.